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Suvarnabhumi airport is preparing to relocate public taxi stands to
the second floor of the main airport building, on the same floor as
the arrivals terminal, pushing out influential private limousine
operators. Suvarnabhumi airport director Serirat Prasutanond said
yesterday that taxi stands would move up from the frontal road on the
first floor of the passenger terminal to the second floor after the
Songkran festival ends on April 17.
Passengers arriving at the airport exit from immigration and customs
checks on the second floor of the airport building.
Mr Serirat said the new system was in line with the original plans set
out for transport services at the airport.
''I am not concerned about what was arranged before I took office, but
the current objective is to solve problems systematically by focusing
on providing the most convenience for passengers by returning to the
original plan,'' said Mr Serirat who, took up his position in
February.
''This may affect some groups but it must be understood for the sake
of problem solving.''
Buses will also be allowed to pick up passengers from the frontal road
on the second floor instead of waiting at the remote bus terminal
located away from the main terminal building.
Limousine services and vehicles of hotel associations and group tour
operators will be relocated from the second floor down to the first
floor.
Mr Serirat said the change was aimed at providing the most convenience
to the majority of passengers. Limousine services are only used by a
limited group of passengers, he said.
He also said the illegal but influential groups of limousine service
providers were cashing in at Suvarnabhumi and that airport authorities
had been catching up to 250 illegal limousine operators every day.
Passengers have complained about the difficulties of finding the
public taxi stands at the new airport, prompting officials to put more
signs to direct passengers from the arrivals hall.
But the measures had not been enough to quell the complaints.
Aphaluck Bhatiasevi, a civil servant who often uses the airport, said
that the lack of signs had meant that in the past, she had been duped
into using expensive taxi services on the second floor.
She said putting the taxis on the first floor was inconvenient for
arriving passengers carrying luggage, and complained of a lack of
elevators which meant long queues often formed within the terminal
building for people wanting to get to the waiting taxis on the first
floor.
Another frequent user of the airport, actor Karunpon Tieansuwan, said
that all he ever saw after coming through immigration were signs for
limousine services and the loud and brash attempts of their staff
trying to coax him into using their services.
''I don't understand why illegal taxi and limousine services are
allowed to solicit passengers wanting to go to the city even though
there are police and security guards standing right in front of
them,'' he said.
According to a source at Airports of Thailand (AoT), former AoT
chairman Srisook Chandrangsu had changed the public transport floor
plan a few weeks before Suvarnabhumi airport opened on Sept 28 last
year.
The changed was criticised for favouring limousine operators who
charge 700-1,500 baht for destinations within Bangkok and at least
2,500 baht for other destinations
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